Our team is available to answer Monday - Friday, 8:00 AM - 4:30 PM PDT (excluding major US holidays). We are working hard to keep up with inquiries and recommendations. Thank you for understanding.
Warehouse & Corporate: Chino CA 91710, Tel: (909) 708-8434, Fax: (909) 533-2337
Billing and Mailing Address: P.O. BOX 5076, DIAMOND BAR, CA 91765
Hours of Operation (PST): Monday through Friday: 8:00 a.m. to 4:30 p.m. (PST)
Holiday Closing: Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Day, New Years Day
If you ordered your product from Amazon:
Go to www.amazon.com
If you are using the desktop version, click "Returns & Orders" on the top right of your screen
If you are using the mobile version or Amazon app, tap your name on the top right of your screen, then tap "Track & Manage Your Orders"
Scroll down to your order and click on the item
Click "View order details"
Click "View invoice" -- kindly send us a screenshot or PDF copy of this